frequently asked questions

  • Is it safe to travel to The Bahamas?

    Yes, it is safe to travel to the Bahamas. As with any travel destination, it's always advisable to take standard safety precautions to ensure a pleasant and secure trip.

  • Is grocery delivery available prior to arrival?

    Our team is pleased to assist with coordinating the placement of grocery items in guests’ rooms. To accommodate pre-arrival drop-off, the delivery date must coincide with the arrival date.


    We recommend two preferred vendors for delivery service. For more information or to place an order, please visit their websites:


     Instagopher: Home | INSTAGOPHER - Instant Affordable Online Grocery Store In Bahamas


    Food Store 2 Go: FoodStore2Go - Bahamas Grocery and Alcohol Delivery Service

  • Is a car rental necessary?

    -No. We are within walking distance to the grocery store, liquor store, pharmacy and restaurants. The local bus runs 7 days a week from 6AM to 6PM and the cost per person, per trip is $1.50. The bus will stop in front of our property.

    -If you choose to rent a vehicle, the counters at the airport are Avis, Hertz, Budget and Dollar. Please note that we drive on the left side of the road.

  • Is parking available?

    Yes. Each residence has a designated spot. It is labeled with the unit #. 

  • Is the beach directly in front of the villas private or open to the public?

    The pristine, white sand beach located directly in front of all Beach villas and condo residences are completely private. Our guests enjoy exclusive, secure beachfront access free from public crowds.

  • Can you accommodate multigenerational families or large groups?

    We can absolutely accommodate multigenerational families and large groups across our expansive properties. If you require specialized arrangements or interconnected residences, please reach out to us directly via phone or email so our team can assist you.

  • What kind of health, wellness, and spa amenities do you offer on-property?

    For our Aqualina guests, we offer premium, on-demand spa services designed for ultimate relaxation. Our wellness menu includes professional hair styling, nail care, and luxury massage treatments tailored to your schedule.

  • Can we arrange private yacht charters or deep-sea fishing through the concierge?

    Yes, our concierge team can absolutely help you arrange exclusive private yacht charters and deep-sea fishing excursions. 

  • Is the property secure, and how do you handle privacy for high-profile guests?

    All of our properties are highly secure with strict access protocols. For high-profile guests requiring elevated discretion, please contact our management team directly via the phone number or email listed on our website. Depending on your specific security needs, we will coordinate with local authorities and to ensure a safe, private stay.

  • What is the best time of year to book to avoid the crowds?

    Our peak busy seasons run through the winter, spring, and late fall months. To secure your preferred dates and villas during these popular travel times, we highly recommend booking your stay at least six months in advance.

  • How far is the resort from the Nassau airport (NAS), and is private transport included?

    All of our luxury properties are conveniently located in the exclusive Western district of New Providence. Depending on which specific residence you choose, the furthest property is just a quick 20-minute drive from Lynden Pindling International Airport (NAS).

  • Can we arrange pre-arrival villa stocking or hire a private chef for our stay?

    We are delighted to assist with your dining and culinary preferences. Our team can coordinate pre-arrival grocery stocking to ensure your kitchen is fully prepared when you arrive, or provide a list of tried and tested private chefs to craft bespoke meals right in your residence.